Previous experience · Morphysm · for Deutsche Oper Berlin
GPT-3 opera assistant
One of the first GPT-3 conversational products in Berlin's cultural sector, shipped as a Telegram bot.
My role
AI Engineer · 07/2021 to 03/2022
Built and deployed the assistant: designed the conversation flows, the prompt structure and the fallback handling, and built the React interface. Wrote the repository docs and video tutorials for onboarding.
27,000+ monthly users, achieving an 80% reduction in manual support volume
Problem
The opera’s audience had questions; the assistant answered them in a chat app they already used.
Role
Built and deployed the assistant: designed the conversation flows, the prompt structure and the fallback handling, and built the React interface. Wrote the repository docs and video tutorials for onboarding.
Approach
Conversation flows, prompt structure and fallback routines around GPT-3, delivered through Telegram, with a React interface.
Stack
GPT-3 · Telegram bot · Prompt design · React.
Results
Developed and deployed a production conversational AI agent serving 27,000+ monthly users, achieving an 80% reduction in manual support volume through custom prompt orchestration and agentic fallback routines.
Links
Details coming soon.